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Dixon Homes

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Privacy Policy Tamawood Limited

This policy relates to Tamawood Limited and its subsidiaries and outlines the processes that Tamawood undertakes with the management and use of all Personal Information and / or data it collects and handles to comply with applicable privacy laws. This privacy policy applies only to external personal information and/or data provided by clients, suppliers and other external third parties that Tamawood interacts with.

Personal information and personal data for the purpose of this policy is defined as “any sort of information or an opinion about an individual, whether true or not”.


What Personal Information Does Tamawood Collect

Tamawood will only collect Personal Information that is necessary for its functions and activities. Tamawood collects and holds different categories of information depending on the services being provided. Types of Personal Information that may be collected by Tamawood are but not limited to:

a) Name, address and contact details

b) Site address information for building purposes

c) Details of financial institutions or financial details

d) Details of evidence of ownership of the site address


Collection and Use of Information

Tamawood will collect your Personal Information directly from you. On occasions the Personal Information may come from external parties such as financial institutions.

All customers’ Personal Information collected by Tamawood is used for our business functions and services. These include:

a) For billing purposes and order fulfilment

b) To contact customers about our provisions of services

c) To maintain account details

d) To provide information on request about our products and services

e) To streamline and personalise customer experience whilst dealing with Tamawood.

f) To undertake customer satisfaction surveys or products in order to improve and enhance those services and products provided to our customers.


Quality of Personal Information

Tamawood will to the extent reasonably possible ensure that Personal Information collected, used or disclosed is accurate and complete and if it becomes aware of any change will promptly fix.


Data Security

Tamawood uses external providers to continuously monitor all ICT devices for all possible cyber threats and all Personal Information is stored at secure premises.


Access and Correction of Personal Information

Subject to verification of identity, any Personal Information held about an individual may be accessed, updated or corrected by application on email on our website www.dixonhomes.com.au.

Tamawood will endeavour to respond to access and correction of Personal Information within 20 business days after a written request is received on the email on the website.


Disclosure and Retention of Personal Information

Tamawood will take all reasonable steps to protect breaches of any relevant privacy laws.

As part of providing services to a customer, Tamawood may disclose Personal Information to third party suppliers and contractors of services that are required to assist in the performance of activities fror the customer.

Tamawood only retains Personal Information for as long as required by law and needed for our business functions and activities.


Website Browsing

Accessing Tamawood’s websites will result in some information being logged including the time of access, IP address and the pages that have been viewed or accessed.

Tamawood’s websites may contain links to external websites. Tamawood is not responsible for the content or privacy policies that govern such external websites.


Privacy Issues

Any question about this Policy or to raise any issues about privacy within Tamawood should be directed to the email coo@dixonhomes.com.au


Further Privacy Information

For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner's website.

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